| Veterans Law Library |
A Comprehensive Collection of
Materials Relating to the Veterans
Benefits Adjudication Process
Materials Relating to the Veterans
Benefits Adjudication Process
GAO Reports
No. GAO-11-812 Veterans Disability Benefits: Clearer Information for
Veterans and Additional Performance Measures Could Improve Appeal
Process (September 29, 2011) [download .pdf]
No. GAO-10-1029T Training for Experienced Disability Claims Processors
(September 16, 2010) [download .pdf]
No. GAO-10-1013T, Defense Health Care: Status of Efforts to Address
Lack of Compliance with Personality Disorder Separation Requirements
(Sept. 15, 2010) [download .pdf]
No. GAO-10-658T, Progress and Challenges in Conducting the National
Vietnam Veterans Longtitudinal Study (May 5, 2010) [download .pdf]
No. GAO-10-578R, Status of VA's Approach in Conducting the National
Vietnam Veterans Longitudinal Study (May 5, 2010) [download .pdf]
No. 10-445, Expanded Oversight Would Improve Training for Experienced
Claims Processors (Apr. 30, 2010) [download .pdf]
No. 10-530T, VA Has Improved Its Programs for Measuring Accuracy and
Consistency, but Challenges Remain (Mar. 24, 2010) [download .pdf]
No. 10-213, Further Evaluation of Ongoing Initiatives Could Help Identify
Effective Approaches for Improving Claims Processing (Jan. 29, 2010)
[download .pdf]
No. 10-62, Analysis of VA Compensation Levels for Survivors of Veterans
and Servicemembers (Nov. 13, 2009) [download .pdf]
No. 09-910T, Preliminary Findings on Claims Processing Trends and
Improvement Efforts (July 29, 2009) [download .pdf]
No. 08-1126T, Improvements Needed in VA’s Training and Performance
Management Systems (Sept. 18, 2008) [download .pdf]
No. 08-473T, Claims Processing Challenges Persist, while VA Continues to
Take Steps to Address Them (Feb. 14, 2008) [download .pdf]
No. 08-112, Improved Management Would Enhance VA’s Pension Program
(Feb. 14, 2008) [download .pdf]
No. 07-844, Continued Focus on Critical Success Factors Is Essential to
Achieving Information Technology Realignment (June 15, 2007) [download .
pdf]
No. 07-512T, Long-Standing Claims Processing Challenges Persist (Mar. 7,
2007) [download .pdf]
No. 06-149, Further Changes in VBA’s Field Office Structure Could Help
Improve Disability Claims Processing (Dec. 9, 2005) [download .pdf]
No. 06-283T, Claims Processing Challenges and Opportunities for
Improvements (Dec. 7, 2005) [download .pdf]
No. 06-120T, Routine Monitoring of Disability Decisions Could Improve
Consistency (Oct. 20, 2005) [download .pdf]
No. 05-749T, Claims Processing Problems Persist and Major Performance
Improvements May Be Difficult (May 26, 2005) [download .pdf]
No. 05-655T, Board of Veterans' Appeals Has Made Improvements in
Quality Assurance, but Challenges Remain for VA in Assuring Consistency
(May 5, 2005) [download .pdf]
No. 03-756T, Key Management Challenges in Health and Disability Programs
(May 8, 2003) [download .pdf]
No. 03-282, Claims Processing Timeliness Performance Measures Could Be
Improved (Dec. 19, 2002) [download .pdf]
No. 02-806, Quality Assurance for Disability Claims and Appeals Processing
Can Be Further Improved (Aug. 16, 2002) [download .pdf]
No. 02-412, VBA’s Efforts to Implement the Veterans Claims Assistance
Act Need Further Monitoring (July 1, 2002) [download .pdf]
No. 02-645T, Despite Recent Improvements, Meeting Claims Processing
Goals Will Be Challenging (Apr. 26, 2002) [download .pdf]
No. 02-395, Clarity of Letters to Claimants Needs to Be Improved (Apr. 23,
2002) [download .pdf]
No. 01-930R, Veterans’ Benefits: Quality Assurance for Disability Claims
Processing (Aug. 23, 2001) [download .pdf]
No. 00-146, Problems and Challenges Facing Disability Claims Processing
(May 18, 2000) [download .pdf]
No. 00-65, Promising Claims-Processing Practices Need to Be Evaluated
(Apr. 7, 2000) [download .pdf]
No. 99-35, Further Improvements Needed in Claims-Processing Accuracy
(Mar. 1, 1999) [download .pdf]
No. 95-190, Effective Interaction Needed Within VA to Address Appeals
Backlog (Sept. 27, 1995) [download .pdf]
No. 95-25, Better Assessments Needed to Guide Claims Processing
Improvements (Jan. 13, 1995) [download .pdf]
No. 94-179, Lack of Timeliness, Poor Communication Cause Customer
Dissatisfaction (Sept. 20, 1994) [download .pdf]
No. 94-183BR, Status of Claims Processing Initiative in VA's New York
Regional Office (June 17, 1994) [download .pdf]
No. 93-21TR, Transition Series: Veterans Affairs Issues (Dec. 1992)
[download .pdf]
No. 89-24, Processing Veterans’ Disability Claims (June 22, 1989)
[download .pdf]
No. 89-9, Improvements Needed to Measure the Extent of Errors in VA
Claims Processing (Apr. 13, 1989) [download .pdf]
No. 89-14TR, Transition Series: Veterans Affairs Issues (Nov. 1988)
[download .pdf]
Veterans and Additional Performance Measures Could Improve Appeal
Process (September 29, 2011) [download .pdf]
No. GAO-10-1029T Training for Experienced Disability Claims Processors
(September 16, 2010) [download .pdf]
No. GAO-10-1013T, Defense Health Care: Status of Efforts to Address
Lack of Compliance with Personality Disorder Separation Requirements
(Sept. 15, 2010) [download .pdf]
No. GAO-10-658T, Progress and Challenges in Conducting the National
Vietnam Veterans Longtitudinal Study (May 5, 2010) [download .pdf]
No. GAO-10-578R, Status of VA's Approach in Conducting the National
Vietnam Veterans Longitudinal Study (May 5, 2010) [download .pdf]
No. 10-445, Expanded Oversight Would Improve Training for Experienced
Claims Processors (Apr. 30, 2010) [download .pdf]
No. 10-530T, VA Has Improved Its Programs for Measuring Accuracy and
Consistency, but Challenges Remain (Mar. 24, 2010) [download .pdf]
No. 10-213, Further Evaluation of Ongoing Initiatives Could Help Identify
Effective Approaches for Improving Claims Processing (Jan. 29, 2010)
[download .pdf]
No. 10-62, Analysis of VA Compensation Levels for Survivors of Veterans
and Servicemembers (Nov. 13, 2009) [download .pdf]
No. 09-910T, Preliminary Findings on Claims Processing Trends and
Improvement Efforts (July 29, 2009) [download .pdf]
No. 08-1126T, Improvements Needed in VA’s Training and Performance
Management Systems (Sept. 18, 2008) [download .pdf]
No. 08-473T, Claims Processing Challenges Persist, while VA Continues to
Take Steps to Address Them (Feb. 14, 2008) [download .pdf]
No. 08-112, Improved Management Would Enhance VA’s Pension Program
(Feb. 14, 2008) [download .pdf]
No. 07-844, Continued Focus on Critical Success Factors Is Essential to
Achieving Information Technology Realignment (June 15, 2007) [download .
pdf]
No. 07-512T, Long-Standing Claims Processing Challenges Persist (Mar. 7,
2007) [download .pdf]
No. 06-149, Further Changes in VBA’s Field Office Structure Could Help
Improve Disability Claims Processing (Dec. 9, 2005) [download .pdf]
No. 06-283T, Claims Processing Challenges and Opportunities for
Improvements (Dec. 7, 2005) [download .pdf]
No. 06-120T, Routine Monitoring of Disability Decisions Could Improve
Consistency (Oct. 20, 2005) [download .pdf]
No. 05-749T, Claims Processing Problems Persist and Major Performance
Improvements May Be Difficult (May 26, 2005) [download .pdf]
No. 05-655T, Board of Veterans' Appeals Has Made Improvements in
Quality Assurance, but Challenges Remain for VA in Assuring Consistency
(May 5, 2005) [download .pdf]
No. 03-756T, Key Management Challenges in Health and Disability Programs
(May 8, 2003) [download .pdf]
No. 03-282, Claims Processing Timeliness Performance Measures Could Be
Improved (Dec. 19, 2002) [download .pdf]
No. 02-806, Quality Assurance for Disability Claims and Appeals Processing
Can Be Further Improved (Aug. 16, 2002) [download .pdf]
No. 02-412, VBA’s Efforts to Implement the Veterans Claims Assistance
Act Need Further Monitoring (July 1, 2002) [download .pdf]
No. 02-645T, Despite Recent Improvements, Meeting Claims Processing
Goals Will Be Challenging (Apr. 26, 2002) [download .pdf]
No. 02-395, Clarity of Letters to Claimants Needs to Be Improved (Apr. 23,
2002) [download .pdf]
No. 01-930R, Veterans’ Benefits: Quality Assurance for Disability Claims
Processing (Aug. 23, 2001) [download .pdf]
No. 00-146, Problems and Challenges Facing Disability Claims Processing
(May 18, 2000) [download .pdf]
No. 00-65, Promising Claims-Processing Practices Need to Be Evaluated
(Apr. 7, 2000) [download .pdf]
No. 99-35, Further Improvements Needed in Claims-Processing Accuracy
(Mar. 1, 1999) [download .pdf]
No. 95-190, Effective Interaction Needed Within VA to Address Appeals
Backlog (Sept. 27, 1995) [download .pdf]
No. 95-25, Better Assessments Needed to Guide Claims Processing
Improvements (Jan. 13, 1995) [download .pdf]
No. 94-179, Lack of Timeliness, Poor Communication Cause Customer
Dissatisfaction (Sept. 20, 1994) [download .pdf]
No. 94-183BR, Status of Claims Processing Initiative in VA's New York
Regional Office (June 17, 1994) [download .pdf]
No. 93-21TR, Transition Series: Veterans Affairs Issues (Dec. 1992)
[download .pdf]
No. 89-24, Processing Veterans’ Disability Claims (June 22, 1989)
[download .pdf]
No. 89-9, Improvements Needed to Measure the Extent of Errors in VA
Claims Processing (Apr. 13, 1989) [download .pdf]
No. 89-14TR, Transition Series: Veterans Affairs Issues (Nov. 1988)
[download .pdf]
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
“The willingness
with which our
young people are
likely to serve in
any war, no matter
how justified, shall
be directly
proportional as to
how they perceive
veterans of earlier
wars were treated
and appreciated by
this country.”
George Washington
with which our
young people are
likely to serve in
any war, no matter
how justified, shall
be directly
proportional as to
how they perceive
veterans of earlier
wars were treated
and appreciated by
this country.”
George Washington
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |
| |
 |